Get your deposit receipts online instead of by mail

Paperless Notifications are a great way to make your life easier. No more waiting for the mail to confirm that a deposit was received. No more calls to see if your direct deposit posted. Checking and Savings accounts opened online will receive Email Deposit Notifications instead of US postal mail.

 

Why “paperless” deposit notifications:

 
  • Receive an email the very next business day after your deposit has been received
  • Receive notification of all electronically deposited items
  • Your account information is password protected and secure
  • It's FREE!
 

What is an email deposit notification?

Email Deposit Notifications are in lieu of the paper deposit receipt traditionally mailed to the accountholder after a deposit has been posted to an account.

 

Email Notification replaces the paper with an email to the email address you designate alerting you that a deposit has been posted to your account. The email notification contains a link to our password protected Online Banking service where using your customer ID and password you can login to your account to view the deposit details. The email does not contain any account related or personal information.

 

If you have already activated Online Banking, Current Activity, there's nothing more you need to do to receive your email deposit receipt notification. If you have not yet activated Online Banking, Current Activity you'll need to do so. Use the Enroll Now link to register for Online Banking.

 

How email deposit notification works

The business day after a deposit is received via US postal mail, messenger, Federal Express, UPS, or ACH (electronically) has been posted to your account an email is sent to the email address on file for the primary account owner of the account.

 

The email notification contains a link to our password protected Online Banking service where using your customer ID and password you can login to your account to view the deposit details. The email does not contain any account related or personal information.

 

If you have already activated Online Banking, Current Activity, there's nothing more you need to do to receive your email deposit receipt notification. If you have not yet activated Online Banking, Current Activity you'll need to do so. Use the Enroll Now link to register for Online Banking.

 

The primary account owner is the owner whose taxpayer identification (Social Security Number) is reported on the account. The primary owner is often times listed first in the account title as well.

 

How to verify, designate, or change the email address the receipt notification will be sent to

The primary owner's email address can be verified through the Online Banking service. Login to Current Activity, select User Options then Email Address and view the email address in the email address field.

 
  • To change this email address: Enter the new email address in the email address field and click on Change E-mail Address. Within 2 business days deposit receipt notifications will be directed to the new email address.
  • To accept this email address: No action is necessary.
 

Or, as always, you can also call Customer Service to assist you in confirming or reviewing your email address.

 

If you wish to continue to receive paper receipts you must “opt-out” of email deposit receipt notification. Call Customer Service at 800-383-6266 Monday through Friday 8 am to 10 pm . Of course you can switch back to email receipt notification at any time!

 

How to request mail deposit envelopes

You can obtain mail deposit envelopes in the following ways:

 
  • Print an envelope.
  • Mail your deposit in an envelope addressed to:
    Presidential Bank
    Attention Mail Deposits
    4520 East West Highway
    Bethesda, MD 20814-3319
  • Email us at Email@Presidential.com. In the subject line type “Request for mail deposit envelopes” Type your mailing address in the body of the email.
    Presidential Bank reminds you that email is NOT a secure means of communication. We encourage you to maintain contact with us through this medium, but please refrain from including personal information such as account numbers, Tax ID/Social Security numbers, passwords, etc. Help us keep YOUR personal information PRIVATE!
  • Call Customer Service at 800-383-6266 Monday through Friday 8 am to 10 pm and request mail deposit envelopes.
 

Add deposits@presidential.com to your address book

To ensure you do not experience any problems receiving your Deposit Receipt Notification, and to prevent it from being filtered out of your inbox, add deposits@presidential.com to your address book.

Last Modifications: 10/8/2015 2:16:05 PM