We are currently experiencing technical issues with our Customer Service Center phone system. Your call may be dropped. If so, please try again or send us an email at email@presidential.com.

Popmoney Mobile Has Arrived

3/21/2016
 
Popmoney users are able to send money to someone else via the Mobile Banking app. In the Mobile App, Popmoney is also known as “Pay People” and will be accessible in the main navigation as shown.

Popmoney Mobile allows you send a payment, quickly and securely to an existing or new contact's email or mobile phone. Contacts within Popmoney for Online Banking are available in the Mobile App or you can use your mobile device's address book to add a new payee.

New to Popmoney? Register within Personal Online Banking by clicking on “External Transfer” under the “Transfer Funds” tab. With Popmoney Mobile, users will be able to register within the app. Terms of Service apply.

Limits and fees may apply. 
 

Popmoney Features that are the same in Online Banking vs. Mobile

Feature Popmoney in Online Banking Popmoney Mobile
Register for Popmoney Register in one platform grants access to the other Register in one platform grants access to the other
Pay a Contact Send payment to a contact’s email or phone Send payment to a contact’s email or phone
Dollar Limits Same limits apply Same limits apply
Fees Same fees apply Same fees apply
Delivery Speed Standard and Next Day Standard and Next Day
Ability to Send via Next Day Delivery Same qualification rules apply Same qualification rules apply
Additional Verification For payments over $100 sent to contact’s email, customer must enter the contact’s mobile phone number, and contact must reply to proceed For payments over $100 sent to contact’s email, customer must enter the contact’s mobile phone number, and contact must reply to proceed
Cancel a Payment Ability to cancel pending payments Ability to cancel pending payments
Activity Transactions synch to Mobile app Transactions synch to Online Banking

   

Popmoney Features that are different in Online Banking vs. Mobile

Feature Popmoney in Online Banking Popmoney Mobile
Add a contact Add someone’s email, phone or bank account; maximum of 50 active contacts allowed Add someone’s email or phone, not bank account
Contact List Built inside Online Banking; once payment is made to contact on a mobile device, that contact is added to Online Banking Pulls from mobile device’s address book and from the Popmoney contact list in Online Banking
Future Payments Send Date can be up to one year in future Send Date can only be the current day
Recurring Payments Available Not Available
Edit a Payment Ability to edit pending payments Not available
Stop a Payment Ability to stop payment on In Process payments Not available
Incoming Payments Collect via To Do List on the Overview tab Not currently, user can collect in Online Banking
Risk monitoring Identity verification based on risk score. Possible outcomes: no verification needed, out of wallet questions, one time passcode, or immediate Restricted Hold Identity verification based on risk score. Possible outcomes: no verification needed, one time passcode, or immediate Restricted Hold
Amount of History 180 Days 100 transactions